The glasses were a Christmas gift for my husband. They came in nice boxes and are well done. The only complaint I have is the writing is smaller than what the picture shows. Otherwise, great product.
One of my glasses was chipped on arrival. I contacted customer service two weeks ago and they have not responded.
I ordered three glasses and the “We the People” glass is not as impressive as it looked on the website. The font was smaller and it looked eh.
I debated between buying BenShot brand and LuckyShot brand for bullet glasses for my coworkers. I have previously ordered through BenShot and was extremely happy with my purchase; however, I ended up deciding to give LuckyShot a chance as their custom etching price was less than that of BenShot. The LuckyShot glasses are slightly smaller (10oz vs 11oz) and are skinnier/taller than the BenShot brand glasses. The BenShot brand glasses seem to be a heavier and sturdier glass, but I was still satisfied with the quality of the LuckyShot glass. The only real complaints I have with the LuckyShot glasses are when it comes to the etching and their customer service (or lack there of). I paid an additional $10 per glass for custom etching. The order form allows for you to have up to three lines of custom etching. There is a spot for you to select what, if anything, you would like for each available line. I selected to have last names on line 1 and a number on line 2. As you can see from the attached picture, the etching was all done on one line. If they aren't going to complete the etching as requested then why even give you the option?? I was also disappointed in the size of the etching as it appeared to be smaller than the examples shown online. I attempted to reach out to their customer service three weeks ago... the only response I received was an auto generated e-mail stating that they would create a support ticket. I have yet to receive any real response in regards to my custom etching not being completed as ordered. I paid $70 total for custom etching, as I bought 7 glasses, and am disappointed to have paid so much for the order to not turn out correctly. It's not a complete deal breaker which is why I'm still giving them four stars, but it was definitely disappointing. If you're wanting custom etching, my suggestion would be to skip it and find somewhere local that can do the etching for you and hopefully it will turn out correctly.
Great conversation piece..much appreciated gift given to a veteran & his son.Highly recommended.
This shot glass is bad ass! I bought 2 more for buddies of mine and they both thought this is the coolest thing! Thank you for a blast of a product and smoking customer service!
I sent an email Dec 25 with my complaint. I purchased the glasses for my son’s Christmas present. Please see attached picture one is clearly taller then the other one even though they are both whiskey glasses and are supposed to be the same size. My son had one drink then went to have another drink added ice and the glass shattered. My son loved the glasses so much he wanted to reorder the glass but I was extremely disappointed in the product right out of the box. I reached out to your company to see if you stand by your product and received an email back with a ticket number 120647. Still waiting for response.
Ordered 2A sticker pack, received American flag cheap sticker pack. Complained. They said they'd ship the right sticker pack. Received the "correct" order today... nope. Same crappy american flag sticker pack. Do not order from these people. They will rip you off.
Upon receiving my glasses one of them had a smudge on it, the other was fine. I've reached out to the company twice and heard nothing back. This is extremely frustrating and disappointing.
Love the size and look of this glass. Unfortunately the second time I put is in the glass it broke into three pieces
Got them for my husband for Christmas. He absolutely loves them! Awesome design and a perfect whiskey glass. They came quickly too. Thanks so much!
I ordered this product for a Christmas present. Spent close to $70 with shipping and they sent me this piece of garbage, which I wouldn’t even buy at a dollar store. Requests for a refund have gone completely ignored. Terrible business. Take your business elsewhere. Do not buy from them, they will rip you off.
Gave each of my kids and their spouses a 40mm shot glass. They made the perfect place to hide a Ben Franklin, so they could buy something for themselves. They loved them and will use them, as will I use my two. They'll be a great conversation starter. Red and Black, San Diego State University colors. Go Aztecs!!
This is the 3rd different item ordered from this great company & I love it...one of a kind.Incredible quality.Very hefty for a glass of its size.I very well could be drinking from this for the rest of my days.All who are it are impressed.Highly recommended.I wish this company continued success.
I got this glass for Christmas and was going to try it out last night for the first time. I started pouring my cold beer in and heard a loud ting and the glass around the bullet had spider cracked with a piece of glass sitting at the bottom of my beer. Don’t worry I saved the beer. The went to wash the glass and after placing the glass under hot water to wash the glass it cracked all the way to the rim. See pictures below. Don’t get me wrong I love the look of the glass just can’t believe it broke the first time I poured cold liquid in it.
I sent a picture of a defective glass 2 over 2 weeks ago with zero response on a replacement/return. I love the concept and hope maybe I get a response and could up this rating...continuing to wait!
Quality glass and etching. Very happy as a display let alone to drink with
My husband loves his glasses I purchased! I hand wash them as not to ruin anything. As for the person receiving them...its was a big hit!! Thanks for this great product.
Are they dishwasher safe? I did not see anything about it.
This was a beautiful gift to give to my Husband and Brother in Law for Christmas. Great product overall. I paid for the rush shipping and forget about it. Save your money and just get regular. It took almost a week for me to get it from the time they left the company. I did contact the company and got a very generic reply. Product A+ Customer Service not so much.
Ordered four glasses for Christmas on November 22. Wrote two emails to customer service about my orders, as I hadn’t gotten shipping notifications and to this day, I have not heard back from them. Phone calls also go unanswered. There is no way to contact anyone about anything. On December 21, I received an email saying items from my order had shipped. December 22, I received an email notifying me that a refund had been processed. Received two of my four items December 26 and the quality is very poor. I’m left with two subpar items and two missing Christmas gifts a day after Christmas. Very disappointed and won’t ever order from here again.
I received my glasses and was very pleased with the quality of the etching. I ran them through the dish washer to ensure that the engraving would stay. No troubles at all.
Very nice addition to my USMC set!
Beautiful and of quality.
I bought 4 of these, and 2 of them came with writing that was blurred illegibly (see attached) or a couple words were wiped away. The ones that came done well are really beautiful and I'd love to rate them 5 stars, but I can't since half cannot be given as gifts. I also sent a message to customer service about getting replacements and I still never got a response after over 2 weeks.
On the website and even in other reviews the print looks readable. Glass finally came today after having to be reshipped from original order placed on 12/1 and the print is very small. I can barely read the smaller print even with my glasses. On the website the wording appears to be much bigger and extends to the bottom of the glass. In reality it stops about an inch above it. Not quite the impact I was hoping for with this gift I am disappointed.